Customer Cancellation
* As a general rule Buyer shall not be entitled to cancel Order once placed. Buyer may choose to cancel Order only within one-minute of the Order being placed. However, subject to Buyer’s previous cancellation history, We reserves the right to deny any refund to Buyer pursuant to a cancellation initiated by Buyer.
* If Buyer cancels his/her Order after one minute of placing it, We shall have a right to collect a penalty of 100% of the Order amount.
Refunds
* Buyer may be entitled to a refund for prepaid Orders. The Buyer shall also be entitled to a refund of proportionate value in the event packaging of an item in an Order or the complete Order, is either tampered or damaged and the Buyer refuses to accept at the time of delivery for the said reason;
* Buyer may be entitled to a refund upto 100% of the Order value if We fails to deliver the Order due to a cause attributable to Palaaram however such refunds will be assessed on a case to case basis by Palaaram.
* Our decision on refunds shall be final and binding.
* All refund amounts shall be credited to Buyer’s account as may be stipulated as per the payment mechanism of Buyer’s choice, the estimated timelines may vary.
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